Shipping policy

Order Processing

  • Orders received with Malaysia or Brunei shipping address on Friday, Saturday, Sunday, or Malaysia public holidays will be shipped on the following Monday or next working day.

  • Orders received with Singapore shipping address on Friday, Saturday, Sunday, or Singapore public holidays will be shipped on the following Monday or next working day.

 

Shipping Rates & Free Shipping (For Single & Subscription Orders)

West Malaysia

  • Flat rate: MYR 10.00.

  • Free shipping for orders MYR 100.00 & above.

  • Delivery time: 1 – 3 working days.

East Malaysia

  • Flat rate: MYR 20.00.

  • Free shipping for orders MYR 250.00 & above.

  • Delivery time: 3 – 5 working days.

Brunei

  • Flat rate: BND 15.00.

  • Free shipping for orders BND 100.00 & above.

  • Delivery time: 6 – 10 working days.

Singapore

  • Flat rate: SGD 10.00.

  • Free shipping for orders SGD 100.00 & above.

  • Delivery time: 3 – 6 working days.

Select Countries

  • Australia, Canada, China, Hong Kong, India, Indonesia, Japan, Macao, New Zealand, Philippines, South Korea, Taiwan, Thailand, Vietnam, UK, USA.

  • Flat rate: USD 23.00 on all order values.

  • Delivery time: 3 – 10 working days.

Rest of the World

We are working on expanding our shipping options to more countries. In the meantime, if you'd like to purchase our products and your delivery country is not mentioned above, please contact us at service@bb-labs.com for a door-to-door shipping quote. 

Subscribe & Save order is not available for Rest of the World.

 

Duties, Taxes & Fees

  • For Malaysia, Brunei and Singapore, we provide a hassle-free door delivery experience—no additional duties or taxes.

  • For other countries, customers are responsible for import duties, taxes, and carrier/customs-related fees as required by their country.

  • Please note that international shipping may sometimes be delayed due to customs clearance or other unforeseen circumstances.